Privacy Policy
Update: 7/26/2025
Table of contents
BitFX Privacy Policy
1. Personal Information
When you register or interact with BitFX, we may collect personal information including but not limited to:
- Full name
- Email address.
- Phone number
- Date of birth
- Identification documents (for verification purposes)
- Payment information
2. Non-Personal Information
We may collect non-identifiable data such as:
- Browser type and version
- IP address
- Device information
- Usage data (pages visited, time spent, etc.)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our services
- Verify your identity and comply with regulatory requirements (e.g., KYC/AML)
- Communicate with you about your account, transactions, and update
- Improve our platform, services, and customer support
- Detect and prevent fraud or unauthorized access
- Send marketing communications (where you have opted in)
4. Information Sharing and Disclosure
We do not sell your personal data. We may share your information:
- With service providers and partners who assist in operating our platform (under confidentiality agreements)
- To comply with legal obligations, regulatory requests, or law enforcement
- In connection with business transfers, mergers, or acquisitions, subject to confidentiality
- With your consent or at your direction
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.,
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing of your data
- Withdraw consent at any time (where applicable)
- Lodge complaints with relevant data protection authorities
- To exercise these rights, please contact us at [privacy@bitfx.com].
9. International Transfers
Your information may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable data protection laws.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
We may update this Policy from time to time. We will notify you of significant changes by posting the new Policy on our website and updating the effective date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
BitFX Privacy Team
Email: privacy@bitfx.com